Terms of Service

    Last updated: December 17, 2025

    Please read these Terms of Service carefully before using pdfapihub. By accessing or using our services, you agree to be bound by these terms.

    1. Acceptance of Terms

    By creating an account, accessing, or using the pdfapihub API services ("Service"), you agree to comply with and be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

    We reserve the right to modify these Terms at any time. We will notify you of material changes via email or through the Service. Your continued use of the Service after such modifications constitutes your acceptance of the updated Terms.

    2. Description of Service

    pdfapihub provides PDF manipulation APIs that allow you to:

    • Merge multiple PDF documents
    • Split PDF documents into separate files
    • Extract specific pages from PDF documents
    • Process PDFs from URLs or file uploads

    The Service is provided on an "as-is" and "as-available" basis. We reserve the right to modify, suspend, or discontinue the Service at any time with or without notice.

    3. Account Registration and Security

    3.1 Account Creation

    • You must provide accurate and complete information when creating an account
    • You must be at least 18 years old to use the Service
    • One person or legal entity may not maintain more than one account without authorization
    • You are responsible for maintaining the security of your account and API keys

    3.2 API Keys

    • You are responsible for keeping your API keys secure and confidential
    • Do not share your API keys publicly or with unauthorized parties
    • You are responsible for all activity that occurs using your API keys
    • Notify us immediately if you suspect unauthorized use of your account or API keys

    3.3 Account Termination

    We reserve the right to suspend or terminate your account if you violate these Terms or engage in any fraudulent, abusive, or illegal activity.

    4. Acceptable Use Policy

    4.1 Prohibited Uses

    You agree not to use the Service to:

    • Process illegal, harmful, or offensive content
    • Violate any laws, regulations, or third-party rights
    • Infringe on intellectual property rights
    • Transmit malware, viruses, or malicious code
    • Attempt to gain unauthorized access to our systems
    • Reverse engineer, decompile, or disassemble the Service
    • Use the Service for competitive analysis or benchmarking
    • Resell or redistribute the Service without authorization
    • Process personal data in violation of privacy laws
    • Engage in any activity that could harm or overload our infrastructure

    4.2 Rate Limits and Usage

    • You must comply with the rate limits and usage restrictions of your plan
    • Excessive API usage may result in throttling or account suspension
    • You may not use the Service to circumvent usage limits

    4.3 Content Responsibility

    • You are solely responsible for the content of PDFs you process
    • You must have the right to process and manipulate any PDFs you submit
    • You must comply with all applicable copyright and intellectual property laws
    • We do not claim ownership of your content and will not access it except as necessary to provide the Service

    5. Subscription Plans and Billing

    5.1 Plans and Pricing

    • Pricing for each plan is displayed on our Pricing page
    • We reserve the right to change pricing with 30 days' notice
    • Existing subscribers will be grandfathered at their current rate for at least one billing cycle

    5.2 Payment Terms

    • All payments are processed securely through Stripe
    • Subscription fees are billed in advance on a monthly or annual basis
    • You authorize us to charge your payment method for all fees incurred
    • All fees are non-refundable except as required by law

    5.3 Free Tier

    • The free Starter plan includes a limited number of API calls per month
    • We reserve the right to modify or discontinue the free tier at any time
    • Free tier accounts may be subject to additional restrictions

    5.4 Cancellation and Refunds

    • You may cancel your subscription at any time through your account settings or Stripe portal
    • Cancellations take effect at the end of the current billing period
    • You will retain access to paid features until the end of the billing period
    • No refunds are provided for partial months or unused API calls
    • Refunds for annual plans may be prorated at our discretion

    5.5 Overages

    If you exceed your plan's API call limit, your requests may be throttled or rejected. You may need to upgrade to a higher tier or wait until your limit resets.

    6. Data and Privacy

    6.1 Data Processing

    • PDF files are processed in memory and deleted immediately after processing
    • If you request URL output, files may be stored temporarily (maximum 24 hours)
    • We do not access, view, or use your PDF content for any purpose other than providing the Service
    • We collect usage data and API logs for service improvement and security

    6.2 Privacy

    Our collection and use of personal information is governed by our Privacy Policy. By using the Service, you consent to our privacy practices.

    6.3 Data Security

    • We implement industry-standard security measures to protect your data
    • All data transmission is encrypted using SSL/TLS
    • We cannot guarantee absolute security and are not liable for unauthorized access resulting from circumstances beyond our control

    7. Intellectual Property Rights

    7.1 Our Intellectual Property

    The Service, including all software, APIs, documentation, designs, and trademarks, is owned by pdfapihub and protected by intellectual property laws. You are granted a limited, non-exclusive, non-transferable license to use the Service in accordance with these Terms.

    7.2 Your Content

    You retain all rights to the PDFs and content you process through the Service. By using the Service, you grant us a limited license to process your content solely to provide the Service.

    7.3 Feedback

    If you provide feedback, suggestions, or ideas about the Service, we may use them without any obligation to you.

    8. Service Level and Availability

    8.1 Uptime

    We strive to maintain high availability but do not guarantee uninterrupted access to the Service. Scheduled maintenance will be announced in advance when possible.

    8.2 Support

    • Free tier: Community support and documentation
    • Paid tiers: Email support with response within 48 hours
    • Enterprise: Priority support with faster response times

    8.3 Service Modifications

    We reserve the right to modify, update, or discontinue features of the Service at any time. We will provide reasonable notice of material changes when feasible.

    9. Disclaimers and Limitations of Liability

    9.1 Disclaimer of Warranties

    THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

    9.2 Limitation of Liability

    TO THE MAXIMUM EXTENT PERMITTED BY LAW, PDFAPIHUB SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.

    OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

    9.3 Exceptions

    Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities. In such cases, our liability will be limited to the maximum extent permitted by law.

    10. Indemnification

    You agree to indemnify, defend, and hold harmless pdfapihub, its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses, including reasonable attorneys' fees, arising out of or in any way connected with:

    • Your use of the Service
    • Your violation of these Terms
    • Your violation of any rights of another party
    • Content you process through the Service

    11. Dispute Resolution

    11.1 Governing Law

    These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

    11.2 Arbitration

    Any dispute arising from these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Organization]. The arbitration shall take place in [Location], and judgment on the award may be entered in any court having jurisdiction.

    11.3 Exceptions to Arbitration

    Either party may seek injunctive or other equitable relief in court to protect intellectual property rights or confidential information.

    11.4 Class Action Waiver

    You agree that disputes must be brought on an individual basis and not as part of any class, collective, or representative action. Class arbitrations and class actions are not permitted.

    12. General Provisions

    12.1 Entire Agreement

    These Terms, together with our Privacy Policy, constitute the entire agreement between you and pdfapihub regarding the Service.

    12.2 Severability

    If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.

    12.3 Waiver

    Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights.

    12.4 Assignment

    You may not assign or transfer these Terms or your account without our prior written consent. We may assign these Terms without restriction.

    12.5 Force Majeure

    We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including acts of God, war, terrorism, natural disasters, or Internet service provider failures.

    13. Contact Information

    If you have questions about these Terms, please contact us:

    Email: legal@pdfapihub.com

    Support: support@pdfapihub.com

    Response Time: We aim to respond to all inquiries within 48 hours

    Agreement

    By using pdfapihub, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.